MAD Design Group

No. Please phone us or your reseller for assistance with your product.

Does someone from MAD come to troubleshoot?

If a product is damaged upon arrival, contact Customer Support within 7 days.

What happens if my order is damaged?

Learn the process of submitting a warranty claim.

How do I submit a warranty claim?

Our products are covered by a transferable limited warranty.  Common questions about our warranty terms.

Warranty

EcoSmart Fire

Blinde Design

Heatscope Heaters

e-NRG Bioethanol

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