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What happens if my order is damaged?
What happens if my order is damaged?

If a product is damaged upon arrival, contact Customer Support within 7 days.

Updated over a week ago

In the rare occurrence that a product arrives damaged, please contact our Customer Support Team via [email protected] or call us at +1 (888) 590-3335 within 7 days of receipt of your delivery. After the 7-day period, the product cannot be reported as damaged due to the limitations imposed by the carriers shipping the products.

Please inspect your items at the time of delivery, note any damage to the packaging or items on the delivery receipt, and contact us as quickly as possible so we can resolve this for you.

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